Frequently Asked Questions

Do I need to see a doctor for a referral before I come to the clinic?

No, you do not require a doctor’s referral. We can register your injury with ACC. If you have been seeing another provider, you are able to transfer your ACC claim to us.

What should I bring with me for my appointment?

Please bring details of your ACC claim (if the injury is already registered), along with any other documents you may have that are relevant to your injury.

Please wear or bring with you appropriate clothing so your injury can be properly assessed. If you have a lower limb injury, shorts are preferred – jeans and tights can make it difficult to properly examine the area. If you have a neck or shoulder injury, bringing a singlet can also make assessment of these areas easier. 

How many appointments will I require?

This is largely determined by your diagnosis and how you are progressing. After your first appointment, we should be able to provide you with an estimated recovery time frame. Our key goal is to give you the education and tools necessary to allow your body to function even better than before your injury.

Do I have to have an ‘injury’ to receive physiotherapy treatment?

Not at all. You are welcome to come to the studio for advice, an exercise program, ‘maintenance’ to keep your body running smoothly, pre-event body preparation or treatment for any short or long term niggles. Niggles can lead to bigger injuries - it is better to address them before they turn into anything major.

What happens if I need a scan?

If it is indicated that you require a scan, we are able to directly refer you for an x-ray or an ultrasound. In other cases, we can refer you for assessment by a specialist (Sports Medicine Doctor or Orthopaedic Surgeon), who may arrange for you to have an MRI scan.

Any further questions? Get in contact or book an appointment.